Delivery of goods

Order Confirmation:

After ordering you will contact our customer service to verify and correct order to clarify details of delivery and payment.
Information about the status of your order is available in a private office, section My orders. Here you can see the entire list and delivered his new orders, and those orders that are processed. In addition, this section can be made to return the goods, if you are approached.

Delivery options:

Courier to the door:

Delivery is throughout Ukraine at a convenient time for you. When ordering manager will contact you and find out the details of delivery. Shipping costs depend on the logistics operator tariffs.
Order amount from 2000 UAH - Free Shipping (Company pays shipping, forwarding the customer pays cash).

Delivery from 1 to 5 days.

In compartments COMPANY:

Delivery is throughout Ukraine at your branch of the transport company. When ordering manager will contact you and find out the details of delivery. Shipping costs depend on the logistics operator tariffs.
Order amount from 2000 UAH - Free Shipping (Company pays shipping, forwarding the customer pays cash).
Delivery from 1 to 5 days
Importantly! Your order is waiting for you at points of 5 days. Not zapizdnyuytes, or sending back to the warehouse and will be disbanded.

PAYMENT

payment options

In our online shop we offer the following payment methods:

Cash couriers
Cash in office (New Post)
Payment bank card (Portmone)

Secure Payments on cards online

Our site is connected to the Secure Electronic Payments system Portmone, which allows you to pay for our services by any Visa and MasterCard, issued by Ukrainian or foreign banks. EFT utilizes the most modern safety standard - 3D Secure, which provides the safest payment on the Internet. 3D Secure technology is part of a global program Visa "Verified by Visa" and MasterCard "MAsterCardSecureCode", whose purpose is to provide and ensure safe and reliable methods of payment for goods and services in the Internet.

verified by:

More than 15 million Visa cardholders around the world are the active user of Verified by Visa when shopping online. Today the standard 3D Secure is supported by over 100,000 internet services and over 20,000 banks worldwide. Taking care of providing to our clients the most progressive methods of online security, we have implemented this standard on our website. Payment by Visa and MasterCard cards today is highly secure.

order status

Service order status tracking client

The client keeps track of your personal account. The customer has the opportunity to observe the change of status in real time. If delivery of the goods to the office or a shop in your personal account interface route should be formed (for example Google Maps). If you change the status of shipment: a, d, e, f –we send to you emails and SMS.

Check the following statuses:

Statuses of shipment

a. Adopted shop
b. In preparation
c. Goods in stock and ready to ship
d. The order has been sent to the address
e. The order is ready for issuance in the store (Pickup) _ specify the store address and telephone number
f. Order issued \ The order is delivered and paid for
g. Rejected
h. This item is not in stock
i. Failure of the client in connection with the short shipment

Payment Status:

a. Awaiting payment
b. I paid cash on delivery
c. Paid in store cashier
d. Successful payment purse
e. Not successful payment purse
f. Refund

return and change

RETURN DEADLINE

Goods purchased online store Argoshop, can be returned within 14 calendar days of receiving it under the Law of Ukraine "On Protection of Consumer Rights" from 12.05.1991 №1023-XII.

If you have not received the goods - you can abandon the goods ordered by notifying the customer service our store. For this you need to write a letter of cancellation to argoshop@argo.com.ua. Subject: "Cancel order", the letter is necessary to specify the order number

If the resulting product was a defect or does not meet the order, you can return it within 14 days and get your money back.

Return the goods of proper quality possible while maintaining its presentation (packaging, seals, label) and consumer characteristics, and a document confirming the purchase and payment (a receipt, which you received with the premise) and completed form to return ( located in a private office - order History - Details of order).

MANDATORY CONDITIONS FOR RETURN

1. The presence of the document confirming the purchase and payment (a receipt, which you received with the premise)
2. The presence of the completed application to return to your personal account forms the link to return
3. Goods that are returned must be the presentation (to have labels, tags, packaging with bar code, not use, etc.).
4. Non-refundable goods list approved by the Cabinet of Ministers of Ukraine № 172 from 19.03.1994h. (Perfume and beauty products, combs, gloves, jewelry made of precious metals, lingerie underwear, bed linen, hosiery goods in aerosol packaging, etc.).y

list of products
that can`t be returned
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steps to return
product
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terms of returning
money
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FAQ and answers

After registration on the site, you can place your order:
– In your personal account
– With the help of an operator, call us on +38 (067) 469-24-10
Delivery of your order is carried out:
– Courier “Nova Poshta” to your address
– To the nearest branch of the “Nova Poshta” to you
– Pickup from the store retail chain “Argo”
Shipping cost depends of the logistics operator “NovaPoshta” (an average from 20 to 50 UAH.)
If the amount of your order exceeds 2000 UAH., you will have free shipping (be aware we pay only for the delivery service, the customer should pay for cash transfer if you choose payment method “pay after delivery”)
Your Order you can get for 2 – 5 days after placing the order.
You can pay:
– By credit card, using online payment systems Portmone, during the checkout process on the Dashboard. In this case, the payment for the cash transfer is absent
– Cash on delivery in the “Nova Poshta” office or courier, who will deliver you order. Important! In this case, you will also pay for the cash transferservice transfer, according to the tariff of the “Nova Poshta”
If the item you did not fit, you can return it within 14 working days of receipt of the parcel. More detailed conditions for return of the goods you can find the link http://argoshop.ua/content/6-vozvrat-i-obmen
Of course! Here you can order any item that you’ve seen stores retail chain “Argo”, despite the fact that it still is not on the site. To do this you need to know the product number, color in alphabetical or numerical designation and its size. Callusat +38 (067) 469-24-10, theoperatorwillissueyourorder